Policies

Cancellation & refunds

Plain-language terms for cancelling a ListingNest flat-fee plan. Last updated November 2026.

Cancellation & refund policy

Cancellation requests made within 3 days of payment may be reviewed for a refund. After 3 days, no cancellation or refund will be processed if you decide to cancel.

Any refund is solely at ListingNest, LLC's discretion.

How to cancel

Send your cancellation request from the Messages tab of your dashboard, or reply to any message from your coordinator, so the date of your request is recorded.

Because the 3-day window is measured from the date of payment, we recommend sending your request as soon as your plans change.

What happens to your listing

Once a cancellation is confirmed, your coordinator stops work on the listing and your listing status is set to Cancelled in your dashboard.

Your photos and documents stay available to you in your account so you can start again later.

Questions about a cancellation?

Message your coordinator from your dashboard and we'll confirm the status of your request.

Go to your dashboard